The car industry is changing. Car buyers now have more choice than ever before and are presented with lots of ways to shop online, from comparing cars to browsing deals.
We know that our customers are using their mobile phones, tablets and laptops to access information and may approach our branches with lots of ideas of their own about which car they’d like to buy. That’s why we’ve recognised a need for change in the way we do business.
Arnold Clark has taken steps to modernise the role of our sales staff, who are now known as product consultants.
Product consultants will no longer wear business attire, but a more casual and relaxed uniform that suits the modern look and feel of our branches. We hope this will make our employees more comfortable at work, creating a more enjoyable car shopping environment for our customers.
Arnold Clark Group Franchise Director Russell Borrie said:
‘We believe this new uniform and title will modernise our branches and help us to evolve as a business. This is an exciting time for the Arnold Clark Group and we hope that our customers will welcome these positive changes.’
Our product consultants are experts in car sales, and can provide you with valuable tips when searching for a new car, from talking you through the available options, to offering advice about car finance and ultimately helping you find a great deal.
If you need help finding a car that suits your budget and lifestyle, why not visit your local Arnold Clark branch and speak to one of our friendly product consultants?