At Renault’s Kadjar launch event, four Arnold Clark Renault branches won at the JD Power of Excellence Awards for ‘Motor Dealer of the Year 2015’.
The four branches that took home an award were:
The final stage of the JD Power awards process involved completing an onsite assessment, where a representative visited each branch to see how they performed on service and customer processes.
JD Power automotive ratings offer consumers an independent guide and are based on customer satisfaction surveys from people who have visited the branches nominated. JD Power awards dealerships that consistently provide an outstanding level of customer service.
An assessment score of over 80% was required to secure the accolade of JD Power of Excellence 2015.
We congratulate all four of our branches for winning this accolade.